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If you are running Microsoft Dynamics AX 2012 R3, you will no doubt be aware that the product is coming to the end of its life-cycle later this year. Therefore, mainstream support from Microsoft will come to an end.

The end of mainstream support means there will be no more security updates, design changes, features requests and various other fixes which may be needed. 

How will the end of mainstream Microsoft support affect current Dynamics AX 2012 R3 users?

The end of mainstream support means that Microsoft will no longer continue to support your current AX installation. Mainstream support ends on 12 October 2021. While this may seem like a while away, if you choose to upgrade to Microsoft Dynamics 365 you will need to allow a considerable amount of time for careful planning and implementation.

What are your options?

If your business runs well on Dynamics AX 2012 R3, you are not expecting dramatic changes to your operations, and you have a great relationship with your Dynamics support partner, you could choose to take no action. 

If however, you don't feel well supported by your partner, or would benefit from the advantages an upgrade could bring to the future of your business, it's most definitely worth a look into Dynamics 365.

Struggling with your Microsoft Partner? Learn more about our Dynamics Medic Service >

At Syscom, we fully understand that there may be some hesitation when considering an upgrade, so why not get in touch with us for a no-obligation, initial chat. Contact us to find out how we can help.

Consider an upgrade to Microsoft Dynamics 365

Choosing to invest in an upgrade to Dynamics 365 can open an array of benefits to businesses who currently use Dynamics AX. Dynamics 365 can allow businesses to receive a higher return on their investments through the utilisation of new technology and capabilities.

Dynamics 365 - features & capabilities

The Dynamics 365 interface promotes easy usability and more visual data insights than ever before, which not only helps to improve decision making throughout your workforce but also to provide a boost in productivity which ultimately effects your operations positively.

Powerful insights are available throughout Dynamics 365 which makes it easy for your users to digest data and make better decisions in the process. Embedded BI (Business Intelligence) provides additional capabilities which are not available in Dynamics AX, such as advanced reporting and advanced personalisation.

Dynamics 365 can be taken with you, wherever you go. New mobile compatibility means that users can access information on the go when they need it most. Not only will this help to streamline current operations within your business, but it also provides a huge improvement in communication capabilities both internally and externally.

Dynamics 365 - Security & Cloud Services

Microsoft Azure provides security and stability to the various cloud services which it maintains to help businesses operate and perform better. Microsoft provide continuous investment into security each year which provides constant protection and secure services for all Dynamics 365 users.

The use of cloud services throughout Dynamics 365 helps to reduce your overall infrastructure costs. The cloud not only offers a reduction in costs but also provides scalability for many businesses choosing to use it, this not only allows your business to grow at its own pace but it provides a platform which grows with your business which can be scaled up or down at any point.

Want a discussion about what the end of mainstream support could mean for you?

Get in touch with us for an initial chat about the potential of upgrading to Dynamics 365, call on 01384 344 244, email info@syscom.plc.uk, or submit a contact form below.

We always work in on-going partnership with our customers, taking the time to listen carefully to your requirements and getting to understand your business - find out more about Syscom.