IT Hardware Support

Your business can’t tolerate downtime - you need proactive service and support from people who know your hardware products best. Prevent downtime and keep your critical systems running with hardware support from Syscom.

Syscom has been providing IT hardware support services to medium and large enterprise companies in the UK and Europe for over 40 years.

We understand that when your hardware fails, it can have an immediate impact on workflow, operations and profitability. Our knowledgeable staff always work to minimise disruption and respond quickly to fix any hardware issues.

Syscom IT hardware support offers:

  • Remote problem diagnosis and support
  • 4-hour onsite response
  • Replacement parts and materials included
  • Firmware updates for selected products
  • Escalation management
  • Access to electronic support information and services

Benefits of a Single Vendor

If your company uses hardware from a variety of suppliers, you will be aware of the difficulty of managing numerous ticket systems, response times and levels of service.

Using a single vendor to manage all your hardware issues, warranties and extended IT hardware support will save you time, money and reduce disruption to a minimum.

Download our Hardware Support information sheet >