• Home
  • News
  • The Benefits of Product Configuration Software for Bespoke Manufacturers

26.11.20

When it comes to make-to-order manufacturing, the amount of variations, styles, materials and sizes can vary depending on the industry you serve and your customers’ needs.

For example, there can be a huge choice of colours and materials for a sofa, or interior trims and wheel styles of a car, or the berth and layout of a caravan, or the type of engine and upholstery in a boat. Whatever bespoke item you are manufacturing, being able to manage different product combinations, rules, BOMs, routing instructions and large amounts of data can be challenging even at the best of times. 

In this blog we explore 4 ways that Syscom 365’s Product Configurator can help a bespoke manufacturer easily manage their countless product combinations.

Firstly, what is Syscom 365 and the Product Configurator? 

Syscom 365 is an App for Microsoft Dynamics 365, built for make-to-order manufacturers. It adds to the functionality of Dynamics 365, with tailored modifications for the custom manufacturing process. The product configurator provides a clear route from the product being configured through to final manufacture. Find out more here. 

4 Benefits of Syscom 365 Product Configuration Software for Bespoke Manufacturers 

1. Reduces the risk of errors 

Being able to deliver the right product, at the right time and to the right customer is essential in the success of any bespoke manufacturer. This ensures mistakes are mitigated and product returns are kept to a minimum and in doing so reduces additional overheads and improves overall customer satisfaction. The need for extensive spreadsheets and product codes are eliminated with Syscom 365’s product configurator. 

Syscom 365’s product configurator can reduce the frequency of errors being made throughout by firstly reducing the amount of manual data entry needed by employees through automation of key tasks. With custom made and bespoke items, the level of detail can be quite extensive, meaning transferring this data across departments from sales to production can increase the risk of errors. Getting the order right first time is a challenge and is the prime reason for rejected deliveries, rework and lost profit. 

Also, by providing staff with the associated BOMs (Bill of materials) and routes for each product or item, the risk of further errors being made are significantly reduced. Accurate input information coupled with automated manufacturing processes ensure timely deliveries and a reduction in wasted materials and associated costs.  

2. Optimises production 

Once an order has been placed, the product configurator automatically reserves the appropriate materials and stock from existing inventory needed to complete the order Associated BOMs are automatically created, which can be defined in a multi-level format without any limitations to the number of levels - a great benefit for custom products. Alongside the associated BOMs are automatically created routing instructions to enable your workforce to easily assemble the end product.  

The product configurator schedules the work order to be completed throughout the factory which also schedules appropriate delivery times and dates for the customer, all with minimal to no manual input from employees which helps to reduce errors. 



3. Provides accurate Sales orders 

Syscom 365’s product configurator allows for accurate sales orders to be processed automatically without the need for manual data entry and price checking. When a customer is processing a sales order for a specific item, the product configurator will check the associated pricing of materials and stock needed to create the item in real time This provides a more accurate price based on the current price of the materials and stock. 

The product configurator will also show the availability of items and the delivery times. With these processes being automated, a delivery time can be adhered to, to ensure that once an item has been made it will be sent straight out of the warehouse to the customer without the need for additional storage, and the associated costs of this, before delivery. 



4. Offers limitless amount of product combinations  

Regardless of the type of products you sell, bespoke manufacturers tend to have a multitude of different product combinations that customers can choose. Syscom 365’s product configurator offers the capability to have limitless amounts of product combinations which customers can choose and purchase without any interaction needed. Rules and questions can be applied to certain products, features, materials and much more to ensure that all sales orders adhere to your production capacity and can be fulfilled in the time agreed.  

This allows bespoke manufacturers to have the ability to release new product combinations or variations to meet different season demand or campaigns throughout the year to differentiate themselves from their competition.  

Find out more about bespoke manufacturing software

At Syscom, we have worked with many custom manufacturers, providing Microsoft Dynamics 365 with the Syscom 365 App, helping them to realise the benefits discussed above.  

If you’d like to chat about this further, or find out some more information, contact our team on 01384 344 244, email info@syscom.plc.uk or submit a contact form below.