IT Support Solutions - Advanced technical support from a team of expert IT engineers
An IT system no longer just supports your business, it will enable your entire business to operate effectively. In times when your IT system lets you down, it’s important to know that you have the right support in place to recover it.
Whether you already have an in-house IT support team or you want to completely outsource your IT maintenance, Syscom can tailor a solution to ensure that you’re never without your critical devices and business applications.
We offer a helpful and friendly help-desk service for our customers in their time of need. We have a team of highly-experienced certified experts who will take the time to listen to your problem, query or concern, diagnose any issues and then find an appropriate solution.
We can assist you on-site or by remote methods depending on which is the best option for you and the scale of the problem.
As part of our IT support offering, Syscom can provide:
- 24 x 7 remote network monitoring
- On-site / remote support
- Daily backup notifications
- Managed security
- User permission and access rights
- Server support
- Hardware maintenance
- Installations and upgrades
Our support helpdesk fix over 90% of queries remotely without the need for a visit by one of our engineers.
Download our IT Support information sheet >