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01772 252512 01253 316333 |
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01772 252512 01253 316333 |
Service Desk
In today’s complex business environment companies are faced with continuous technology and industry changes that are directing increased pressure on IT departments and associated budgets. IT professionals have to be flexible enough to be able to react to these changes quickly and efficiently to ensure that networks remain operational. Syscom offers their clients with a full range of Server and Desktop support services that can be utilised to fulfil their ever changing network requirements.
Experienced hands
Refined from many years experience in the Server and Desktop support arena Syscom have customised a dedicated range of installation, maintenance, solution design and consultancy services across a wide range of leading Server and Desktop devices. This knowledge and expertise is a resource made available to all our clients to ensure they can meet their ever changing network requirements. Syscom has the necessary staff across Service Support, Service Delivery and Professional Services to respond to all types of Server and Desktop incidents and requests.
Server support
Syscom design, install and maintain leading edge Server systems installations across all kinds of vertical markets on behalf of their clients. Security, availability and stability is recognised as critical criteria when delivering any level of Server support from installation, configuration, design and support as we realise the importance of this element within any installed configuration. Syscom are able to provide support and maintenance across legacy, current and emerging products and technologies which all form a substantial part of Syscom’s support base today. Wintel through to enterprise such as low end Prolients to high end SUN and storage equipment are all supported and maintained under the Syscom support portfolio.
Desktop support
Desktops are very much an integral part of all businesses these days with many being set up to be the access point to much more complex underlying business systems and applications. Just like with these critical systems it is important to have the necessary levels of support in place should anything go wrong with your Desktop environment. This is where Syscom can really make a difference with their comprehensive infrastructure of Desktop services that provides elements that include full incident lifecycle around hardware break/fix and install’s, moves and changes.
Accreditations
